Support Center

Yes, absolutely! All AshParX apps are completely free to download and use. We believe in making technology accessible to everyone. Some apps may contain optional ads or in-app purchases for additional features, but the core functionality is always free.

You can report bugs or issues in several ways:

• Use the "Contact Support" button in the app settings
• Email us directly at support@ashparx.com
• Leave a review on Google Play Store with details
• Use the contact form on this page

Please include as much detail as possible: app version, device model, Android version, and steps to reproduce the issue.

NetX requests location permission for specific features:

• Network cell location: To provide accurate network tower information
• Speed test optimization: To connect you to the nearest speed test server
• Network analysis: For advanced network diagnostic features

Important: Location permission is optional. NetX will work without it, but some features may be limited. We never track or store your location data.

There could be several reasons why 5G locking isn't working:

• Your device or carrier may not support 5G network locking
• Your area may not have 5G coverage
• Your device firmware may restrict network mode changes
• You may need to enable 5G in your device settings first

Try these steps:

1. Check if your device and carrier support 5G
2. Ensure you're in a 5G coverage area
3. Update your device to the latest firmware
4. Enable 5G in your device network settings
5. Restart NetX and try again

Withdrawing winnings from FoxBattle is simple:

• Go to your wallet in the app
• Tap on "Withdraw"
• Select your preferred withdrawal method (UPI, Bank Transfer, etc.)
• Enter the amount and your details
• Submit the request

Processing Time: Withdrawals are typically processed within 24-48 hours. You'll receive a notification when your withdrawal is approved and processed.

Note: There may be minimum withdrawal amounts and processing fees depending on your withdrawal method.

Tournament results may be disputed for several reasons:

• Score verification failure
• Suspected cheating or rule violations
• Technical issues during the tournament
• Participant complaints or reports

When a result is disputed:

1. Our AI verification system reviews the match
2. If needed, our support team manually reviews it
3. You'll be notified of the decision within 24 hours
4. If you disagree, you can appeal the decision

Fair Play: We take fair play seriously to ensure a positive experience for all users.

Location Camera automatically fetches your device's GPS location and current date & time, then stamps it directly on your captured photo. Here's how it works:

• Live GPS Detection: Captures latitude, longitude, and address
• Auto Timestamp: Adds current date & time
• Custom Templates: Choose different layout styles
• High Accuracy Mode: Improves precision for field work

Make sure location and camera permissions are enabled for the best performance.